Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please contact us at firstname.lastname@example.org before returning items, and always include your order number in the email, as well as in the package with the returned item.
In most cases, we will replace defective garments, defective printing, the wrong garment, or the wrong print, simply by receiving a photograph showing the problem with the shirt and including the order number. It is very rare that we actually ask a garment to be sent back to us.
If there are no defects in your item and you are simply dissatisfied with your purchase, please contact us regarding your concern. We will do our best to meet your needs.Non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
If you have made a purchase and changed your mind, contact us and we will cancel the order and issue a refund if the item has not yet shipped. If your order has already shipped, we can not cancel and/or refund.
For returned items:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have been approved for a refund and haven’t yet received it:
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.